Arran Wright is the company’s workshop manager in charge of our fabrication team and installation training and has been with us for fifteen years. Over that time he has gained considerable knowledge on our range of commercial glazing products.
His philosophy is to get things right first time and to make sure that everything that Wrightstyle makes is of the highest quality. Anything from making a single fire rated window, large complex arched screens or bombproof curtain wall.
His job is made both simpler and more complicated by our accreditation to ISO 9001, for both our offices and fabrication facilities.
Most companies in our market have ISO 9001:2015 certification for their offices only, because the standard can more easily be applied to administrative procedures rather than our workshop and fabrication departments.
However, we believed that it was a standard worth aiming for, and continue to believe that it provides a range of benefits.
It means, by utilising systems that are laid out by ISO 9001 we gain control over every aspect of the fabrication process. In the event of any issues arising, we are able to complete root cause analysis far more effectively.
It’s an approach to total quality that starts with the output of data from our technical department, and extends throughout the entire fabrication process, so that the timeline of every project has a clear path and matches quoted lead times.
ISO 9001 also covers every aspect of our fabrication facility. For example, it means that all cut materials are set, logged and checked. So too the electric currents for our welders’ equipment.
Once all welding and fabrication work is completed in accordance with our ISO processes, a final inspection is carried by both workshop and warehouse staff to ensure we have all parts correct and working to signed-off drawings before being dispatched to powder coating.
The quality process continues when the items come back to Wrightstyle from being powder coated, with a final inspection looking to account for all components, glass, gaskets, fittings, and locks.
It’s an approach that also extends to individual members of staff, with everyone having a continuous professional development (CPD) file which not only contains everything that person has ever worked on, but provides clear guidance on HR and health and safety policies, and how Wrightstyle assesses risk for any and every project.
“We have a great deal of experience in specialist safety glazing and it shows in our product ranges,” says Arran.
“What we always aim for is getting the job done right first time, and that means focusing all our effort on following step-by-step procedures to ensure quality. ISO 9001 isn’t an easy standard to meet for fabrication but it gives us an edge over competitors who haven’t adopted it.
“It’s our knowledge of this market that ensures everything we fabricate is safe, fit-for-purpose and of the highest quality,” he says.